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Web Support Service Plans

Providing continuous support for your business online and offline

Supporting Your Business

Your new beautiful WordPress site is live, woohoo now what? Typically businesses need someone to count on for responsive support. We designed two plans to accommodate you:

Basic

Managed Website, Professional Services, and regular business hour support.

VIP

Everything in Basic plus VIP services and after hours emergency support.

Managed Website

We keep an eye on your website’s online health both inside and out of WordPress.

Monitor Your Website

Often times theme & plugin updates break elements on your pages. We identify and fix it when it happens.

General Webpage Edits

Edits on existing pages. (i.e. replacement of images or text). Provide us with your edits and we will take care of it for you!

Manage CloudFlare

Cloudflare provides extended performance and a Content Delivery Network that improves your sites’s page ranking.

Google Search Console

Monitor and review your websites index status, crawl stats, sitemaps, and search analytics and maintain archive. Fetch new index for updated web pages and snippets.

Page Speed Optimization

We monitor and optimize your page speed performance using GT Metrix. This is especially useful for hi-traffic sites that under go content changes often and page speed is effected.

Professional Services

Includes up to 5 hours every 3 months for client requested services:

Consultations

Questions and answers about your branding, website, and internet presence.

WordPress Training

Demonstrate to you and your staff how to use your WordPress website.

Emails

Setup and troubleshooting for up to 5 staff accounts. We will manage your control panel and provide support to your staff.

Content Management

Provide us with the content and we will create the new pages for you utilizing existing design layouts.

SEO

Write custom page snippets

3rd party accounts

help with your Google Business, Facebook, or other online accounts.

VIP Services

In addition to Professional Services, VIP subscribers get more hours and:

On-site Support

You may need our staff at your business from time to time for email and website assistance.

Dedicated SMTP

outgoing email service with SendGrid

After Hours Support

In addition to our day to day support, we provide VIP subscribers after hours emergency services.

More Email Support

over 5 accounts.

WordPress Dev

Implement new website integrations or configure any advanced plugin for your website.

*Plans are paid every 3 months in advance.